Privacy Policy

1. Data Controller

The Data Controller is:

• Company Name: Arvand Termo Tec SRLS
• VAT (P.IVA): 04992890279
• Registered Office: Via Verrocchio, 2, 30035 Mirano (VE)
• Contact Email: info@arvandtermotec.it
• Phone: +39 351 974 2579

2. Types of Data Collected

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

3. Purposes of Data Processing

We use your data for the following purposes:

• To respond to your inquiries and provide free quotes.
• To send you technical communications, discounts, or newsletters (only if you have given specific consent).
• To fulfill legal, accounting, and tax obligations in the event of contract signing and invoicing.

4. Legal Basis for Processing

We will only process your personal data when the law allows us to, in particular:

• Performance of a contract or pre-contractual measures (e.g., quote request).
• Your explicit consent (e.g., newsletter subscription).
• A legal obligation to which we are subject (e.g., invoice archiving).

5. Data Retention Times

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for:

• Information requests (not followed by a contract): deleted after 1 year.
• Client data (invoicing/contracts): retained for 10 years as required by Italian law.
• Data for marketing/newsletters: retained until consent is withdrawn (unsubscribe).

6. Data Sharing

Your data will NEVER be sold to third parties for advertising purposes. We may need to share your personal data with:

• IT, hosting, and system administration service providers.
• Professional email marketing systems (if subscribed to the newsletter).
• Accountants, legal consultants, and competent authorities for the fulfillment of legal obligations.

7. Processing Methods and Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. The site uses the SSL protocol to ensure a secure connection and data is stored on encrypted servers.